Today's application lifecycle management needs are changing with the use of onshore/offshore models, advent of cloud based solutions and rapid product upgrades. We provide specialized services to help your organization adapt and respond to these needs.
Application Knowledge Transfer Service
Service is designed to ensure a comprehensive knowledge transfer from implementation teams
to support teams.
Our application software experts who have several years of software
implementation and support experience under their
belt will help you design your transition process to ensure a complete knowledge transfer.
Application Software Template Design
Service helps companies develop templates for solutions. Includes the following activities:
- Solution review and template design including functional and technical objects
- Documentation of template in software to enable easy reuse
Application Expert Knowledgebase Setup
Designed for support organizations that want a low cost expert knowledgebase setup to improve service levels.
In this service we assess solution and project documents and create best practice solution and project content with expert input. The end goal is to migrate content to structured expert knowledgebase that the company can use.